LoveToKnow Creditcards:AllComments

From LoveToKnow Creditcards

Comments

John, cardholders are responsible for paying their monthly bills whether or not the credit card company gets the statement to them in a timely manner. I do suggest, however, that based on your good payment history you should contact the creditor and ask for any fees or interest rate increases resulting from this one-time late payment be waived. Good luck.

-- Contributed by: Tamsen Butler

I was late with my payment 10-09, as I never recieved my statement. Check your records. I have always paid my bill on the 1st of every month. I do not think thids is fair for my account to charge more interest for the one and only time I was late due to YOUR falut for me not gettting my statement. When I sat down to look over my bills that had not been paid, I sent in my payment. I am protesting taking my card from me as it was YOUR falut I was late with ONE payment, again due to YOUr falut. Check your records, I am not late with my bills. I need a response from your dept about this account. Do I get the same interest fee, and I am going to be able to keep my card. I will send all my info to whomever I need to as I have never been late with my apymnet. I have been a loyal customer. Why do you do GOOD customers this way?

-- Contributed by: john chris white

Cecil, visit the Bank of America website and click on "World Point Rewards." You can also call the phone number listed on the back of your credit card to speak directly with a representative who can assist you in redeeming your points.

-- Contributed by: Tamsen Butler

How do I redeem my world points ?

-- Contributed by: cecil C mosby

Visit the Bank of America website and click on "WorldPoints Rewards."

-- Contributed by: Tamsen Butler

Where oh where can i find the catalog of rewards and how to redeem them?

-- Contributed by: Enter your name here

Richard, if the original paperwork you received when opening the credit card does not explain the procedures for allowing points to expire, contact Bank of America directly to find out what is happening with your account.

-- Contributed by: Tamsen Butler

I have a BOA Platinum Plus MC. I was looking at my available points and see that on 4/29/2009 45,000 of my points have expired. Why is this? I have no correspondence from BOA that these point expire. Please explain.

-- Contributed by: richard j peacha

SD, contact AT&T directly for answers regarding your bill: (800) 222-0300.

-- Contributed by: Tamsen Butler

For ATT, is paying for ATT service bills with BOA credit card same as "on line" ATT store?

-- Contributed by: sd

Laura, contact Bank of America directly to close your credit card accounts. There should be a phone number listed on the back of the credit card, or check the contact information on your billing statement.

-- Contributed by: Tamsen Butler

I would ike to cancel my credit cards with Bank of America

-- Contributed by: Laura L. Walter

Gail,

Thanks for your comment.

-- Contributed by: SusanWeber

This really sucks. Since when do you need an account to get a cash payment. It states you will receive a check in up to 14 days, but where is the place to tell it to do so. Only open an account. This was not in place the last time I cashed in. Guess I will have to cash out of World Points. Not worth the effort to try and get my money.

-- Contributed by: Gail

Greg,

I think the reason is so that the cash can be automatically credited to your account. I suggest that you contact Customer Service and see if they would be willing to send you a check for your cash reward.

-- Contributed by: SusanWeber

Why do you have to apply for "online banking" to obtain a cash Worldpoints reedemtion?

-- Contributed by: Greg

Lisa,

Information on redeeming points is available at the World Points website.

Thanks for your excellent question.

-- Contributed by: SusanWeber

Your website does not say where to redeem points at - it just says how to keep buying!

-- Contributed by: Lisa

You can redeem your points for cash using online banking. If you are not signed up for online banking, or if you have specific questions, you should call Bank of America credit card customer service using the 800 number on your credit card.

Thanks for your question.

-- Contributed by: SusanWeber

How do i redeem points for cash? The web site just goes around in circles and doesn't tell me where i can request cash for my points.

-- Contributed by: Tim

Bessie,

Usually you cannot combine points from two Bank of America World Point credit cards. However, the terms and conditions do state that "Points and/or rewards may not be combined with other discount or reward programs, unless specifically authorized by FIA Card Services, N.A." I suggest that you contact World Points and ask if your specific situation will allow to receive an authorization to combine the points.

Thanks for your question.

-- Contributed by: SusanWeber

I just wanted to know if you can combine your points if you have two credit cards from Bank of America and both give you World Points.

-- Contributed by: Bessie Hernandez

Yolanda,

You need to call World Points at 800.434.8313 to make your travel arrangements.

Thanks for your question.

-- Contributed by: SusanWeber

I would like to use my points for airline tickets. How do I do this? Can I just book the tickets through a website such as Travelocity and then notify you that I want to use my points toward that charge? Or do I need to book the travel through you. Please let me know as I can't find this information on your website.

-- Contributed by: Yolanda B.

Nanette,

You can redeem your points from the Bank of America website. Have fun spending those points!

Thanks for your question.

-- Contributed by: SusanWeber

How do I redeem by worldpoint reward points to purchase items

-- Contributed by: Nanette Hegamin

Rachel,

If you read the comments about the Bank of America World Points program here at LoveToKnow you will also see mixed comments. Less than satisfactory customer service or points redemption tend to be two of the most frequently mentioned issues. This is a common problem when a third-party provides an incentive program to a card issuer. Unfortunately, the card issuer's website and customer service functions may not be well-connected to the third-party program.

If you want to participate in the program and have trouble getting answers from the customer service rep who answers your call, I always suggest that you ask to speak with a supervisor. Unfortunatly, this is one of the only ways to really get the attention of the card issuer that their program has customer service issues.

Thanks for your comment and for visiting LoveToKnow Credit Cards.

-- Contributed by: SusanWeber

I've heard really mixed reviews about Bank of American World Points. Some people like it, but it seems that quite a few people really had problems with it. On viewpoints.com, eight people reviewed it and it only has 2.62 stars out of 5.

-- Contributed by: Rachel

Shakun,

If the website is down, we suggest that you call them at 800-421-2110 or 800-362-6299.

Thank you for your question.

-- Contributed by: SusanWeber

I am frustrated because I am looking for World Points shoppers merchandise online to place an order. I can not afford to loose any points at this time. Last time I lost huge number of points. I can not log on the web.

Thanks. Shakun

-- Contributed by: Shakuntala Gaekwar

Sheila,

Yes, it appears that the World Points website is temporarily down. I suggest that you contact them by phone at 1-800-362-6299.

Thank you for your question and for visiting LoveToKnow Credit Cards.

-- Contributed by: SusanWeber

I'm trying to find out how to redeem my points for air miles. Is that web site temporarily down? Can I do that with the 1-800 number,1-800-732-9194, or is there another number? Will the web site be back up soon? If it is not down, please advise me how to access it. Thanks! Sheila Seeber

-- Contributed by: Sheila Seeber

Johanna,

To check your point balance and to see your options for redeeming your points, just log in to the World Points website. The catalog is online, no paper catalog is available.

Thank you for your question and for visiting LoveToKnow Credit Cards.

-- Contributed by: SusanWeber

We have a WorldPoints Visa credit card with Bank of America. How do we redeem our points? How do we know how much we have accumulated so far? Is there a catalog? please reply. Thanks

-- Contributed by: Johanna Terry

Lori,

LoveToKnow is an information-only site and is not connected with World Points in any way. You need to contact Bank of America directly for information on redeeming your World Points. I have deleted your confidential information from your question to protect your privacy.

Thank you for your question and for visiting LoveToKnow Credit Cards.

-- Contributed by: SusanWeber

I keep getting disconnected today! Your computer menus aren't responding or disconnect me while I'm holding. Please contact me at [information deleted] so I can redeem my world points! This is VERY frustrating!

-- Contributed by: Lori Rosolowsky
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