LoveToKnow Creditcards:AllComments

From LoveToKnow Creditcards

Comments

Sana, contact American Express for information regarding obtaining a PIN, whether it's for your credit card or for online access to your account.

-- Contributed by: Tamsen Butler

How to get pin number?

-- Contributed by: sana

Fatma, contact American Express with your concerns. LoveToKnow is an informational website and does not have access to your account.

-- Contributed by: Tamsen Butler

Dear Sir/Madam,

I come from Turkey. I have Garanti Bank-Bonus Platinum AMEX credit card.

I went Europe Last week. Unfortunately I havent be able to use the credit card at so many places. They were saying you have limit but we can not take a provision.

I went Munchen, Milan and Venezia. I made a hotel reservation by AMEX at Venezia. They offer the very good price for user of AMEX. During the journey I tried to use AMEX, but every time same story no provision. When we leaving the hotel I have been disgraced because of the payment. Hotel name is Palazza Piruli in Venezia. They said We are surprised this is the first time happening for the AMEX. I took the special offer for AMEX, so I paid by another credit card fort he same price. I have to convience with receptionist. I was lucky he was the good person.

I have been disgraceful at so many places, in the restaurants, shopping center. Everyone thinking my limit was full..

I came to Turkey last week and I called Garanti Bankasi, explain the everything. I have limit. They also saw the problem from their system. I said them; I would like to pay the Venezia Hotel by AMEX and I want to cancel th other card payment. It has been 2 days, I called many times they say call later, every call center agent told me that.

When I apply the AMEX I wasnt imagine this. AMEX is a great company, I use the card in the past from different bank (AKBANK). So, I think you have to new this story.

I am stil waiting fort he answer..Please let me know what is happened, why I didnt pay my hotel and shopping?

If you can inform me I will be appriciated. Thank you in advance.

-- Contributed by: FATMA TUGBA YILMAZ

You should contact American Express immediately. You only have a certain amount of time to protest a charge, and in addition to this you need to make sure that nobody else has gained access to your account information.

-- Contributed by: Tamsen Butler

I`m customer of American Express from 2004 and never had this type of problems. I get charges I NEVER DID 3.90$ and I NOT GOING TO PAY THIS CHARGES CAN YOU WAVE THEM PLEASE!

-- Contributed by: Get charges I never did and can`t email to Customer Care.

Please contact American Express directly with any concerns regarding your account.

-- Contributed by: Tamsen Butler

couldn't establish your contact!

-- Contributed by: hey ..

You will want to contact American Express directly. LoveToKnow is an informational website and is not affiliated with any credit card company.

-- Contributed by: Tamsen Butler

I try to book a online flight ticket through your credit card in spicejet, round trip from chennai to jaipur. But the spicy web site did not accept the AEBC payment. I am very much trouble while booking a ticket,pls go through this complaint and send me the feedback immediately.

-- Contributed by: Anil ...ar Ojha

NBT, in order to utilize the secure e-mail you will indeed have to sign into your account and this requires your credit card number.

If you do not want to use this option, and if you do not want to call the toll-free customer service number (800-528-4800) then this leaves you the option of sending an inquiry through regular mail: P.O. Box 981540, El Paso, Texas, 79998-1540.

-- Contributed by: Tamsen Butler

Hi Tamsen, I tried following your instructions & ended up opening an Mail account, which was asking to provide Card #. I just need a Customer-Care mail-id for Gurgaon, India. Can I get that ? I need to connect for a issue resolution. Thanks.

-- Contributed by: NBT

NBT, you can e-mail concerns through the American Express website. From the main site, click on "Contact Us," then "E-mail," and this will take you to a site that allows you to contact American Expres via e-mail.

-- Contributed by: Tamsen Butler

No one takes the call and the calling person ends up waiting for ages.

I would like to know what is the e-mail address for the Customer Care or where a person can raise his concern - a mail ID, no numbers they turn out useless

Please post on the web-site.

-- Contributed by: NBT

P.K., this is an informational website. Any account actions you need accomplished should be directed to the credit card company you are dealing with.

-- Contributed by: Tamsen Butler

I have alredy been requested to you but neither any responcegiven by you nor my name has remove from CIBIL report.

You are requested to please arrange to remove my name from the list of CIBIL Immediately with out further delay.

-- Contributed by: P.K.Acharya

Mr. McCoy,

Unfortunately Amex has a prerecorded message that asks callers a series of questions before they are able to speak with an Amex representative. Here's a tip: If you just keep pressing "0", you will eventually be automatically transferred to a live rep.

-- Contributed by: SusanWeber

unable to understand recorded voice on your website, therefore not able to activate AMEX card. NEVER HAD A PROBLEM IN PAST 49 YEARS...WHY ARE YOU UNABLE TO FURNISH LIVE REPRESENTATIVE??????????

-- Contributed by: james r mccoy

Manjula,

The customer care number is 1-800-528-4800.

-- Contributed by: SusanWeber

need customer care number to check my balance

-- Contributed by: manjula

Contact American Express at 1-800-528-4800. They will be able to help you.

Thanks for your question.

-- Contributed by: SusanWeber

Hey I just saw the American express card with the "Flash" superhero on it. How can I get one of those??

-- Contributed by: Flash Card

Kishore,

If you post your question here on LoveToKnow Credit Card, we would be glad to provide you with any information we have.

Thank you for visiting LoveToKnow Credit Cards.

-- Contributed by: SusanWeber

My card number is [number deleted]. Could you please call me on my mobile number: [number deleted] as I have specific queries.

Thanks, Kishore M

-- Contributed by: Kishore ...ar Munganda

Jagdieh,

LoveToKnow is not affiliated with American Express. As such, you need to continue to stay in communication with American Express. I have deleted the correspondence that you included in your comment to protect your confidential information.

Thank you for your question and for visiting LoveToKnow Credit Cards.

-- Contributed by: SusanWeber

res.sir/madam, as per below communication on mail,more then one months until waiting for hopefully reply that when will credit my account ? from manager-jagdish ...ar soni [Confidential information deleted]

-- Contributed by: jagdish ...ar soni
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