Collection Agency Debt
From LoveToKnow Creditcards
Even credit card holders who judiciously pay their bills may someday have an experience with collection agency debt. Bills may overwhelm individuals, especially after having recently lost a job or experiencing an unforeseen financial emergency. Knowing how to deal with collectors can help you regain control of an uncomfortable situation.
Collection Agency Debt Collectors
Owing people money and not being able to repay it creates a stressful situation. The company that is owed money either employs collectors internally or they hire an outside agency to collect debts on their behalf. Not all collectors are trained the same way; some may be more lenient while others have a more aggressive approach. How you handle these phone calls may determine the direction your account is heading.
Ignoring collection phone calls will not make the debt go away even if your account is charged off by the collection agency. Debt can follow you for several years, depending on the state you live in.
Negotiating Debt
Many credit card companies are willing to negotiate payback terms if you are unable to make your payments as originally agreed when you opened the account. There is a common misconception that creditors will only negotiate with account holders if the account has already moved into delinquent status. Instead of waiting until you are behind in payments on your debt you should take a proactive stance and contact your creditors to explain the situation. Customer service representatives at the company may not necessarily know what to do with your request, but asking to speak to a manager will oftentimes be the best route to take. Contact your lender if you have:
- Lost your job
- Encountered an unforeseen illness
- Made a major mistake in your checkbook and suddenly realize your account is in a negative status
- Any other situation where you will have trouble making a timely payment
Lenders have the ability to temporarily lower your required payment amount, lower the interest rate, or even skip an entire payment for one month while you get caught up. Lenders are much more willing to work with you if you are proactive and do not dance around the topic of the impending payment that you won’t be able to make.
Even if you have already missed a payment, you should still make a concerted effort to contact your lender and keep them informed. Comments can be marked into your account, and you might even be able to avoid a costly interest rate increase or extra late fees. If you speak to a particularly benevolent representative you might actually be able to have fees reversed which have already been assessed to your account.
Charged Off Accounts
An account is charged off when an account has not had any payments for several consecutive months. When this happens, the account is reported to credit bureaus as un-collectible and the creditor is then allowed to claim this on their tax returns as a loss. This usually isn't the end of collection efforts by a collection agency. Debt doesn't usually go away, even if you don't have the means to pay back the collection agencies.
There are several ways that you can still make good on charged-off accounts. While this won't erase your credit history, it will improve your credit score and show other potential lenders in the future that you tried to fix the problem.
Collection agency debt settlement can help you reduce your debt. The pay off amount for a charged-off account can vary. Suppose you can pay 75 percent of the debt; you may be able to negotiate this. Collection agencies know that at least 25 percent of the charged-off amount is related to past due and over the limit credit card fees. They would rather accept a lower pay off amount than not receive any money at all. If you find yourself in this situation, negotiate with the collectors and make them an offer. A reasonable attempt at Collection agency debt settlement will work a lot easier if you:
- Approach the collection agency instead of being approached
- Offer a reasonable amount for the debt and pay promptly after the agreement is made.
- Get everything in writing, and keep the written settlement agreement with your important documents
Charged-off accounts can also be resolved by enrolling in a credit card consolidation program or by obtaining a loan. While many people find it difficult to obtain a loan under these circumstances, it is possible if you can find a sympathetic lender. A home mortgage refinance is also an option for paying off outstanding credit card debt. Credit card consolidation companies can help you reduce your debt, get rid of late fees and over the limit fees while you are enrolled in their programs and drastically reduce minimum payments due.
Court Summons
Creditors sometimes resort to filing paperwork for a judgment against you. If a creditor chooses to do this, you will be served a court summons. If this happens, don't panic. Try calling the creditor if there is a chance you can resolve the problem without having to go to court. If you ignore the summons and do not make an effort to repay the debt, a judgment will be placed against you and entered on your credit report.
The creditor can then request that a lien be placed against your paycheck and they can collect a reasonable amount from each paycheck until the debt is paid. They may also try to collect the amount due them by attaching a lien to your bank accounts. When this happens they can completely drain your account which can be devastating. Changing the bank you do business with won't help either; creditors will file a lien request with all of the banks in the state in which you reside.
Conclusion
The best thing you can do when you find yourself in over your head financially is to work with a collection agency. Debt doesn't have to ruin your life if you take control of it from the minute you sense you are in trouble. Collectors are more likely to work with you to resolve your delinquent accounts if you make an effort to pay them back. Don't promise a creditor that you will make a payment if you have no intention of doing so.
Finally, try not to get upset with the collector who is merely doing a job. A collector is paid to remind you of payments due and to try and help you find a way to pay them back. Yelling at them and being abusive only adds stress to the situation. If you don't feel that you can speak about the problem without losing your temper, write a letter to them instead stating your intentions. The information you provide will be noted on your account and it may help to end collection calls.
Comments
Sarah,
Dealing with a collection agency can be a difficult. Sometimes the collection agency staff are so aggressive that they sound rude. They are not bad people and they don't think you are a bad person. It is just their job. It is important to keep working with them so that you can get the problem solved.
Once Citi turns your account over the collection bureau, Citi might change the account number to reflect that it is in collection status. That could be why the account number on the bill doesn't match the number on your credit card and the number of the account that she is calling you about.
If you can't pay all of the bill that is due, tell the collection agency that you want to pay part of the bill now. Ask to set up a payment plan. Sometimes they are willing to let you pay only a part of what you owe.
Even though you find her difficult to talk to, don't avoid her. The best thing to do is to be polite with her, be honest with how much you are willing to pay and be willing to set up a payment plan and then be sure to make payments as promised.
Thank you for your question and for visiting LoveToKnow Credit Cards.
-- Contributed by: SusanWeberi got in over my head with debt, i owe 3,000 some to citi, a colector has been calling me, and im still getiing a bill from citi. i told the rude collector that i was still getting a bill from citi and that i would rather pay citi than deal with her, because she was rude. why am i getting a bill from citi if the account has been charged off and is now in colections. the account number i gave her from the bill didnt match hers either. is she being mean and wants me to pay her because she might get commission from me paying this. very confussed, i have tried asking her all these questions but shes so rude i cant get an answer.
-- Contributed by: sarahThis page has been accessed 1,405 times. This page was last modified 21:26, 18 September 2007.
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